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    Setting Up Your Rental Property Teams

Setting Up Your Rental Property Teams

Go to Team in the Setup menu.
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Under Invite to Team:
  • Select User Type: 
    • Owner:  The name of someone who owns one of the properties
      you manage (maybe you – if so, check this box too). Owners have access
      to their property calendar and monthly accounting.
    • Cleaner: The name of someone who cleans one of the properties
      you manage (maybe you – if so, check this box too). Cleaners have
      access to the calendars of all properties they clean and receive
      updates about guest arrivals and departures. They also access their
      expense sheets to record their hours, incidental purchases, and any
      additional fees. Hourly Rate means how much they charge
      per hour to clean. Pressing: Single Sheet Set and
      Pressing: Double Sheet Set mean how much they charge to
      clean/press one single or double set of sheets (i.e. fitted sheet,
      top sheet, two pillowcases). If the cleaner does not charge separately
      for sheets, or charges hourly for washing/ironing, you can leave
      this blank. If you handle pressing, just enter that separately in
      your Manager expenses.
    • Keyholder: The name of the person who checks in/checks out
      guests at one of the properties you manage (maybe you – if so, check
      this box too).  Keyholders have access to the calendars of all
      properties where they check in/check out and receive updates about
      guest arrivals and departures. They also access their expense sheets
      to record their check-ins/check-outs and any incidental purchases.
      Keyholder Check-in Fee means how much they charge to greet guests and give them the keys.
      Keyholder Check-out Fee means how much they charge to meet guests at departure and inspect the property/recuperate the keys. If this Keyholder does not do check-outs, you can leave
      this field blank.
  • Send Welcome Email: Upon save, sends the team member an email
    with a link to set up their password and some basic information on how
    to use Airstreamed.
  • Receive Notifications: Check (recommended) if you want the team
    member to receive notifications about bookings, arrivals, departures,
    payments, etc. Individual notifications can be turned on or off in
    Setup > Message Templates. This box simply serves as a kill switch on the rare occasion you don’t
    want a team member to receive anything.

Click Invite to Team, and the team member will receive the Welcome Email
if you’ve checked that box. Now just repeat this process for all of your
team members, and you’re finished with this section!

 

Changing Your Manager
If you no longer want to be the Manager, you can select another team member or invite a new Manager via email.

 

P.S. You can also edit any Team Member in Setup > Team.